Apple Time Capsule – Sudden Death

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Category : Internet/Tech, apple

Like many other people out there we went and bought an Apple Time Capsule as soon as they were available for sale in early 2008. During the last several months it has become apparent that these early release Time Capsule’s seem to be suffering from a sudden death whereby they would simply turn off during use and not restart, or just wouldn’t power on upon startup.

This is a problem that affected us about a month ago, where out of the blue our trusty Time Capsule simply without any warning just packed it in. After looking endlessly over the internet it was obvious to me that there was a problem with the TC, with no apparent fix. Until now, Apple have put a formal post up on their support website which confirms that this affliction is affecting TC with serial numbers within the range: XX807XXXXXX – XX814XXXXXX. They don’t offer any real explanation as to why these units are suffering from such sudden death’s.

Their solution however is to check the serial number on your unit (this can be located in the sticker on the base of the unit) and if your unit falls within the range above, you can contact either an Apple Authorised Service Provider, Book an appointment with a Genius Bar or call the Apple Contact Centre. They will then arrange for either a replacement or repair to be carried out on your unit.

For more information on this issue head over to Apple’s support website http://support.apple.com/kb/TS3351

Update: 18 July

After speaking with an Apple Customer Care consultant the other day, who had no knowledge of this problem we decided to make an appointment with a Genius at the Apple Store. We went  today for our session – the first real Apple Store experience we have had other than just browsing. With basically no questions we met with the Genius who looked at the serial number and said ‘yep this is within the range, and it’s not working you’re eligible to have this replaced’ so within two to three days we should have a replacement time capsule :) .

Wireless Broadband a Rip-off!!

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Category : Internet/Tech

I think that the invention of  wireless broadband dongles is one of the greatest things to come to broadband internet access in the last few years, mainly because it allows you to get online anywhere you have 3G mobile phone coverage and on top of this it allows people who only have one computer in the home the freedom of doing away with landlines and DSL at home.

I do however have a bit of an issue with the phone companies over these devices. While the plans for them are fine if this is your only method of access to the internet, I think it is a terrible ripoff if you allready have your home broadband and possibly your mobile phone with that carrier as well. If you are anything like us we already have the highest broadband plan our service provider allows which costs us over $100 a month, and we also both have our phones with the same carrier thats almost another $100 a month there as well. I feel that it is pointless paying another $50 dollars a month over two years or having an even more expensive pre-paid arrangement just to allow you to access the web anywhere you go.

What I would like to see mobile carriers do is bundle their products, what would be so wrong with us paying a little extra each month say $10-$20 to have a dongle that is linked to our home broadband account. Allowing us to utilise the data allowance we have  at home, anywhere in the country. Rather than having another whole contract for a separate device giving us an extra 1-5 gig’s of data,  which we allready get (and often don’t use) in our home broadband anyway.

I understand that there are probably extra costs associated with providing broadband via 3G but I think that it makes good sense, not only that but it would give the company who adopts it a good marketing and competitive advantage over the competitors in the industry.

Do you have any thoughts on this topic? If so please feel free to leave a comment below!

Securing your Wireless Network

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Category : Security

Before wireless networking became a prominent technology in our homes we really didn’t have the need to worry about someone getting access to our home networks. In order to get access they would have to be at your home with a cable to plug into your router. But we have come a long way and with wireless networks fast becoming an easy and fast way to set up a home network and share your internet connection there are a few things you can do with a few clicks to ensure you’re wireless network is secure.

The first essential thing that you need to do when running a wireless network at your home is to ensure it is secured with a password. Due to the way wireless works you can’t stop the signals at the boundary of your property, this means that your neighbors, someone sitting at the bus stop down the road or in the car at the front of your property, if they have a wireless enabled device such as a laptop or smart phone have full access to your internet and private data.

For this reason the easiest thing you can do to protect yourself is to password protect your network. This can be done by accessing the wireless routers configuration panel, it will give you a number of options such as WEP & WPA, WEP is a good way to secure your network but is an older technology and because of they way it uses ‘static’ methods of encryption or in other words the same encryption keys all the time it is therefore easy to be hacked into by somebody who has the know how and a bit of time. Therefore you are doing yourself a favor by setting up your system using WPA at the very beginning. This is a newer standard of encryption and lets you use a passphrase or password to enter into all of your devices, the router and devices then constantly update the type of encryption they are using so that makes it much harder for the bad guys to hack. For further information about the differences between the types of encryption check out this link > WEP or WPA?

This is just one step, but you can go even further than this without much more effort and it will ensure you’re doing all you can to protect your network. This next step involves changing the name and password for the router itself. Lets take the brand Netgear as an example, when you plug in your new router it it will have a default name for itself and usually it is something associated with the brand i.e your router may be named “Netgear…” this will be displayed as the network name. The reason this is significant is due to the fact that routers have their own generic administrator names and passwords so if a hacker knows what brand of router you are using, chances are that most people don’t bother changing the generic user names and passwords that are used to access the routers configuration settings and hey presto the bad guys have access to your network.

This brings me to my next point: after changing the routers default name (you may choose to use a name such as ‘Lukes Network’ for example) you then need to go into your routers settings and change the user name and password. A lot of the time they will use something like username- admin, password- password as the default. Simply by changing this you are infinitely increasing the security of your network.

In return for these few simple changes you have the peace of mind in knowing that not only your neighbors won’t be able to mooch off your download limit, but that all of the important and private information and documents stored on your home network and home computers will be protected from nosy hackers.

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